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 Student Administration Helpdesk

 Student Administration Helpdesk

The Student Administration Helpdesk is committed to providing both accurate information and prompt service by being approachable, helpful, respectful and professional at all times. The staff is committed to equitable treament for all University stakeholders and respecting client confidentiality. The Helpdesk provides face-to-face service where the staff are trained to deal with a wide range of enquiries. 
The responsibilities and services offered include:
  • Academic Transcripts;
  • Proof of Registration;
  • Certificate of Good Conduct;
  • Termination of Studies;
  • Applications;
  • Student/Staff/Visitors Access Cards; and
  • General Enquiries

General Information          

All documents must be uploaded to​.
The following Administrative forms can be found by clicking here namely:
  • Change of Address
  • Replacement Degree
  • Remark of Examination Script
  • Recognition of Credits 
Requests for all additional information via email must be accompanied by a certified copy of the students ID. 

Where to find us:

Student Administation, Administration Building

West Wing, Grandfloor Banking Hall, Counters: 10-14

​​Contact us for further Enquiries:​​


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University of the Western Cape,
Robert Sobukwe Road,
Bellville, 7535,
Republic of South Africa | +27 21 959 2911