Centre for Student Support Services (CSSS)
WELCOME TO THE CENTRE FOR STUDENT SUPPORT SERVICES
UWC Toll-free STUDENT Crisis COUNSELLING Helpline: 0800 222 333CSSS STUDENT SUCCESS THERMOMETER

The Centre for Student Support Services provides multifaceted, student-centered co-curricular engagement opportunities and professional services. Established with the goal to support the university’s core mandate, offerings are evidence-based and data-informed, with the aim to enhance the quality of life, holistic wellness, experience and success of students.
About
The CSSS provides broad student-centred development and professional services, programs, training opportunities and resources aimed at enhancing students’ academic experience. CSSS conducts research and engages with national higher education issues and debates to provide a cutting-edge service. We have dynamic professionals who provide high-quality, free and confidential services.The services and best practices ignite and enable students’ potential to fulfil their academic goals and to develop responsible and responsive citizens.
Mission, Vision, Core Values
Our Mission
Professionally support the holistic development of students to ignite and enable their full potential to become successful citizens.
Our Vision
The team is most recognised for co-creating possibilities for success through world-class professional student support.Core Values
In support of our vision and mission, the CSSS commits itself to create an enabling environment for staff and students to become change agents based on the practice of the following guiding values: - Ethical care & Inclusive practice
- Excellence
- Accountability
- Integrity & Trust
- Respect
- Collaboration
- Social Justice
Meet the Management Team
Centre for Student Support Services 2026 Team Photo
The Offices of CSSS
The Office for Therapeutic Services (TS) provides counselling interventions, with the aim of restoring and/or enhancing academic functioning of registered UWC students.The Office does so with short-term and solution-focused counselling interventions that address multiple layers of psychosocial traumas or challenges that impair optimal academic functioning.
Additionally, the Office also provides group counselling interventions, psychoeducational workshops, mental health awareness talks and campaigns with students and staff.
Therapeutic Services is also an Accredited Psychology Internship Training site, registered with the Health Professions Council of South Africa (HPCSA), with its primary mandate of providing contextually and culturally relevant counselling.
Manager: Roné Gerber
Email: csss@uwc.ac.za
Tel: 021 959 2299
UWC Student Counselling Toll-Free Crisis Line 0800 222 333
The Student Leadership Academy (SLA) is undergirded by the principles of “Creating the change, Leading the change and Sustaining the change”.These principles, in turn, inform the programmes, volunteerism as well as engagement opportunities of the office. SLA provides leadership development opportunities in the form of the following programmes namely:
• Emerging Leaders Programme
• Advanced Leaders Programme
These programmes are shaped by the four pillars of leadership, which are General leadership, Personal development, Creating sustaining networks and Practical project skills.
The volunteerism opportunities include Rise Against Hunger (RAH) food packing events and Mandela Day activities, which support the social responsibility imperative of the office, allowing students to impact communities through various volunteer initiatives.
Through its transformative projects, the Office facilitates the development of effective leaders, socially responsible and responsive global citizens and ambassadors.
The range of co-curricular opportunities enhances the potential for internal and external community, stakeholder engagement and capacity building.
Manager: Garth Van Rooyen
Email: sla@uwc.ac.za
Tel: (021) 959 2726
Location: Third Floor, Student Centre, UWC Main Campus
The Office for Academic Skills (OAS) aims to be a leader in optimising students’ potential for academic success and holistic development, to facilitate their employability and engagement as global citizens.To do so, OAS offers initiatives that are effective, flexible, creative and student-centred. The Office works re-actively and proactively; it responds to student requests while effectively collaborating with on-campus stakeholders.
OAS offers individual coaching that includes learning skills, career guidance and personal mastery. Its Graduate Development Programme (GDP) supports first-year students and it is integrated into the curriculum. The Office also works with data analytics using an early warning studious self-assessment instrument, the Student Success Thermometer© (SST) to reach the critical mass. Follow the link: www.studentsuccessthermometer.com/uwc to do a self-assessment to discover your academic proficiency giving you the opportunity to explore Enablers to help you improve your skills for academic success.
The OAS created an innovative Learning and Development environment for quality student-centred practices in its individual academic coaching as well as other programmes:
• The Graduate Development (GDP)
• Individual Academic Coaching
• Customised Workshops for Groups
• Student Success Thermometer©
Manager: Monique Manuel
Email: csss@uwc.ac.za
Tel: 021 959 2299
Location: Second floor, former CHS Faculty Building, UWC Main Campus
The Office for Students with Disabilities (OSwD) facilitates universal access to higher education for students with disabilities at UWC. As the Office strives to ensure that all students registered with the Office receive the same opportunities as their classmates, the services are broadly targeted at three levels: 1. Conduct interviews with prospective & current students to facilitate reasonable adjustment to university campus;
2. Facilitating a successful transition into UWC for registered students by providing individualised academic and psycho-social support; and
3. Promote equality, increased access and advocate against discrimination for students with disabilities.
OSwD is committed to partner with students to empower them to engage optimally in all aspects of student life, both academic and co-curricular, for them to grow into confident and competent graduates, able to make a meaningful difference in society.
The Office for Students with Disabilities provides reasonable disability-specific accommodations, which includes:
• Conversion of academic material;
• Overseeing departmental tests and exam procedures requiring specific disability accommodations in partnership with all faculties;
• The OSwD computer lab equipped with assistive technology to support students with various disabilities
• Individual psycho-social support for specific disability needs.
Manager: Verushka Daniels
Email: oswd@uwc.ac.za
Tel: (021) 959 4170
Location: Ground Floor, former CHS Faculty Building, UWC Main Campus
Contact our office for disability parking in advance, if you require access when visiting.
Personal Mastery and Empowerment (PME)The Personal Mastery and Empowerment (PME) workshop is a four-day programme based on the work of David Gershon and Gail Straub, the founders of the New York-based Empowerment Institute. Mentorship and facilitator training is provided by the NPO Cabanga, as part of a global social change initiative called IMAGINE.
Currently UWC is the only university in Africa to offer the empowerment workshop to its students. PMS’s objective is to cultivate the courage to confront and transform limiting beliefs that hold individuals back from achieving their goals. It furthermore aims to facilitate and sustain behaviour change.
PME draws on a range of theories that suggest that sustainable behaviour change happens in the subconscious, which is at the seat of the core beliefs. The PME framework, which integrates the empowerment model and the empowerment methodology, aims to create self-awareness and behaviour change in the seven life areas of empowerment.
Louisa Van Romburg
lvanromburg@uwc.ac.za
Ubuntu Peace Project (UPP)
The Ubuntu Peace Programme (UPP) builds on the personal foundation established in the PME workshops by expanding empowerment from the individual to the collective. Over 10 weeks, students are challenged to recognise that their “envisioned self” is the starting point for meaningful social change.
Rooted in the African philosophy of Ubuntu (“I am because we are”) and inspired by the global Peace on Earth by 2030 movement, UPP translates values such as unity, collaboration, love, abundance, and faith into purposeful community action. Through seven practical peace initiatives, students move beyond theory and actively build relationships, capacity, and a culture of shared responsibility.
Impact:
• Compassionate Citizenship: Strengthened unity, resilience, and a sense of shared responsibility across campus.
• Inner to Outer Peace: Shifted students’ perspectives, reinforcing that sustainable peace begins within through empathy, patience, and understanding.
• Collective Growth: Encouraged students to prioritise collective well-being over individual gain, recognising the power of small, consistent acts of kindness.
The UPP empowers students to co-create a movement of peace and unity that extends beyond campus into the wider community.
Our Policies
CSSS Research
- Walking the talk: Journeying towards gender justice at UWC findings from student-centered research
- A place to feel free: Digital storytelling research report
- Collaborating for change: Exploring gender equity, empowerment and violence at the University of the Western Cape
- Integrating the Hidden Curriculum into an Edu-Socio Model for Student Success
Departmental Information
LocationThe Centre for Student Support Services (CSSS) is located on the University of the Western Cape (UWC) main campus, former Community & Health Sciences Building, 2nd Floor
Map Location
Postal Address
Robert Sobukwe Road, University of the Western Cape, Community Health Science Building, Bellville, 7530
Contact Details
Tel: 021 959 2299
Email: csss@uwc.ac.za
