Residences

Welcome to Residential Services

Welcome from the Director

Residential Services provides programmes and services to all its community members. We embrace the core mission of the University as “a place of quality, a place to grow, from hope to action through knowledge.” The department creates opportunities for students to experience all aspects of life outside the classroom through co-curricular activities and the living and learning communities already in existence as well as those still being created at our campus.

There are three focus areas for Residential Services:

The Student Housing section deals with physical infrastructure, services, maintenance and assets.
The Placement & Administration deals with placement, holiday accommodation, billing and software systems used by the department.
The ResLife section focusses on psychosocial programming, living and learning activities, academic support, leadership development and general wellness support.

All in all, we have a talented team of more than 50 staff members, all of whom are dedicated to ensuring that members of our University community, particularly our students, are poised for academic, personal and professional success. Residential Services means to enhance our community’s sense of resilience and build on talent and inner strength that our students already have. We also commit ourselves to creating opportunities that will contribute to character development of our diverse students in their efforts to become contributing citizens of the world. Citizens who are socially conscious and advocates for the enrichment of others in the communities in which they find themselves.

We trust that you will seek out opportunities that will build on what you already have and look forward to engaging with you.

Best wishes and welcome to uDubs Res!

Mark Seale
Director of Residential Services
University of the Western Cape

How is the Department of Residential Services Structured to Deliver on its Mandate?

Departmental Vision

Residential Services endeavours to enculturate an authentic, student-centred approach that is value-driven and that seeks to innovatively optimise living-learning experiences for all its community members.

Departmental Mission

Residential Services strives to provide an inclusive, critically engaging residence community that exposes students to innovative living-learning experiences within an environment that is safe, clean, and well-maintained and fosters a sense of belonging.

Departmental Values

Service Orientation
Employee Recognition
Accountability
Professionalism
Open Communication
Respect
Team Work
Integrity and Ethics
Diversity
Social Responsiveness

2027 APPLICATIONS — KEY DATES

First-years	10 April 2026 – 31 October 2026 Apply online during this window.
Seniors & postgrad	1 August 2026 – 31 October 2026 Apply online during this window.

Applying for Residence in 2027

Apply only online, through the Residential Services Management System (RSMS).
Go to residentialservices.uwc.ac.za/Account/Login. You can use a computer or a cell phone. Log in using one of these:
South African ID number
UWC student number
Passport number
Application number

Need help applying? A step-by-step guide to applying can be found by clicking the following button.

Residence Online Application Link and Guide

Who Can Apply, and What to Know?

Only full-time diploma, degree, or postgraduate students can live in residence.
Applicants must apply online by 31 October of the year before.
Students must confirm accommodation before you arrive on campus.
Running late to check in? A reservation request can be submitted online through RSMS Student Portal.
A bed space is allocated for one academic year — excluding winter or summer holidays.
You must apply again every year.

Need a room during the holidays? The process and Application will follow prior for vacation period.

Placement & Administration Unit

Together, building a united, transformed & vibrant residence community

Residential Services consists of the Placement Section which is responsible for residence applications, subsequent residence placement of students and related administration which includes billing. The Business Administration unit manages additional operations and provides administrative support to the rest of the department.

Returning Students: Re-Admission

Faculty re-admission: Returning students must first be academically accepted or readmitted by their Faculty before they can qualify for residence placement.
Annual residence application: All students, including those currently residing in University residences, must submit a residence application by 31 October of the preceding year. Current residence placement does not automatically guarantee accommodation for the following year.
Acceptance of residence offer: Students who receive a residence offer must accept the offer within 48 hours. Failure to accept within this period will result in the offer being forfeited.
Residence placement is for one academic year: Accommodation is granted for one academic year only. Students are therefore required to reapply for residence accommodation each year.
Students exceeding the normal duration of their programme: Where applicable, students who require additional time to complete their academic programme may be considered for one additional year of residence accommodation, subject to the relevant criteria.
Students suspended or expelled from university/residence: Students who have been suspended or expelled from residence must follow the prescribed appeals process. Appeals can be submitted online through the RSMS Student Portal.
Cancellation: Students are still liable for the billing unless approved by the Director: RS

Our residences are a healthy, academically active community made up of diverse individuals who are actively on their way to becoming entrepreneurially minded responsible citizens, scholars and leaders.

Each of you play a part in the success of our residence community. In choosing to live in our residences you have accepted an obligation: the opportunity to enjoy and maximally benefit from all opportunities available to you as well as to conduct yourself in ways that help other citizens to do the same.

Enter to learn, depart to serve!
Welcome to uDubs Res!

Residence Life (ResLife)

Residence Life (ResLife) contributes to the holistic development, wellbeing and support of students throughout their stay in residence. This includes initiatives aimed at supporting students’ personal and professional development, academic success, nutrition and psychosocial wellbeing.

A key component of ResLife is the establishment of Living-Learning Communities, which create peer-learning environments within residences and encourage students to support one another while promoting academic excellence.

ResLife also provides educational and developmental programmes addressing common life challenges experienced by residence students. These initiatives are delivered through peer-educator and co-curricular programmes, creating opportunities for students to learn from and support one another.

Students who participate in peer-educator and co-curricular programmes receive training, skills development and practical learning opportunities, enabling them to contribute positively to their residence communities. The approach is centred on students supporting and educating fellow students, while developing their own leadership, interpersonal and professional skills.

Overall, ResLife seeks to ensure that the residence experience extends beyond accommodation by creating a supportive living and learning environment that contributes to students’ academic success, wellbeing, personal growth and sense of community.

Living Together: Community Standards

Living in residence means being part of a diverse community where everyone has the right to feel respected, safe and valued. With these rights also comes a responsibility to respect the rights and wellbeing of others.

This reflects the spirit of Ubuntu: “I am because we are.” A positive residence community depends on how we treat, support and live alongside one another.

Respect and Tolerance

Living together requires students to:

Treat others with respect and consideration.
Address disagreements calmly and constructively rather than through confrontation or fighting.
Be patient and willing to listen to different perspectives.
Recognise that everyone has the right to their own views and opinions, even when these differ from your own.

Alcohol, Drugs and Medication

To maintain a safe residence environment:

Alcohol and drugs are not permitted in residences and at official University events.
Students may not sell alcohol from their rooms or within the surrounding residence environment.
Residence rooms may be inspected by an appointed committee where required.
Students are responsible for the conduct and behaviour of their visitors.
Alcohol may only be permitted at functions that have received the required approval from the Rector.
The use, sale, cultivation or possession of illegal drugs is prohibited on campus.
Students who are concerned about substance use or related matters are encouraged to speak to their Residence Coordinator for assistance and support.

Ultimately, community standards are about more than following rules. They are about creating a residence environment where students can live, learn and grow together with mutual respect and shared responsibility.

Contact Us

Placement and Administration

First-year applications: resservices1@uwc.ac.za
Senior & postgrad applications: resservices2@uwc.ac.za
Contact number: 021 959 2569

Student housing

Student housing: uwcstudenthousing@uwc.ac.za
Contact number: 021 959 2766 / 4102

ResLife

Counselling helpline: reslifehelpline@uwc.ac.za
Student leadership: osls@uwc.ac.za
ResLife (co-curricular, academic support & counselling): reslife@uwc.ac.za
Contact number: 021 959 3557

Download the Residence Admission / Re-Admission Policy.

Download the Sexual Violence Policy.

Download the Co-curricular Record Policy.

Name	Portfolio	Email	Contact No:
Mr Mark Seale	Director: Residential Services	mseale@uwc.ac.za	021 959 2108 (Ms June Wanza)
Ms Neliswa Majola	Manager: Placement and Administration	nmajola@uwc.ac.za	021 959 2725
Ms Zimkhita Mdekazi	Manager: Student Housing	znjokwana@uwc.ac.za	021 959 3912
Ms Gretna Andipatin	Manager: ResLife	gandipatin@uwc.ac.za	021 959 3557
Mr Siseko Mtengenya	Manager: Student Housing (Unibell)	smtengenya@uwc.ac.za	021 959 1775
Ms Nuraan Kamaar	Placement Coordinator	nkamaar@uwc.ac.za	021 959 2568
Ms Bubbles Busisiwe Mzalazala	Cluster Coordinator Cluster 1	bmzalazala@uwc.ac.za	021 959 2165
Ms Ziphora Ramaila	Cluster Coordinator Cluster 2	zmramaila@uwc.ac.za	021 959 2670
Ms Janine Julies	Cluster Coordinator Cluster 3	jajulies@uwc.ac.za	021 959 9268
Dr Faeza Khan	Living Learning Coordinator	fakhan@uwc.ac.za	021 959 3896
Ms Zizipho Nguza	Special Project Coordinator	znguza@uwc.ac.za	021 959 2469
Ms Thando Josephine Sebesho	Community Engagement and Cultural Life Coordinator	tsebesho@uwc.ac.za	021 959 2570
Ms Siyasanga Booysen	Student Leadership Coordinator	sbooysen@uwc.ac.za	021 959 3497
Mr Khanya Deliwe	Systems Administrator	kdeliwe@uwc.ac.za	021 959 9267
Ms Lerato Tseleli	Social Worker	ltseleli@uwc.ac.za	021 959 3557
ResLife Front Desk			021 959 3557

All placement enquiries to be sent to resservices1@uwc.ac.za or resservices2@uwc.ac.za
For any student housing and services related queries: uwcstudenthousing@gmail.com
All counselling enquiries to be sent to reslifehelpline@uwc.ac.za
All student leadership enquiries to be sent to osls@uwc.ac.za
All co-curricular enquiries, academic support or residence based counselling to be sent to reslife@uwc.ac.za

UWC HIV/AIDS	meadams@uwc.ac.za	021 959 2247
Centre for Student Support Services (CSSS)	csss@uwc.ac.za	021 959 2876
Gender Equity	mvanstaden@uwc.ac.za	021 959 3488
Control Room		021 959 2239 (for emergencies)
SADAG		0800 222 333
Suicidal Emergencies (SADAG, 24/7, toll-free)		0800 567 567

PLACEMENT & ADMINISTRATION

Who do I contact about applying for a residence place?

Visit the Placement and Admin Office, First Floor, ResLife Building. Or email resservices1@uwc.ac.za (first-years) or resservices2@uwc.ac.za (seniors). You can also call 021 959 2569.

Do I ever have to pay another person for a room?

No — never. You only pay the university, through Student Administration. If someone asks you to pay them directly for a room, contact resservices1@uwc.ac.za or resservices2@uwc.ac.za right away.

Am I required to pay a deposit to a private accommodation provider (PAP)?

No. If you are a student that is funded by NSFAS, you should not be required to pay a deposit before occupying the accommodation.
If a PAP provides asks you to pay a deposit before moving in as NSFAS funded students, please email: uwcprivateaccomodation@uwc.ac.za

STUDENT HOUSING

Where do I report maintenance?

Tell the residence staff members at reception during the day or the security or student assistants at the front desk after hours. Alternatively, you can email the staff members of your residence or studenthousing@uwc.ac.za.

What do I do if there is an incident at my residence?

During the day: tell residence staff, your Cluster Coordinator, or the security at the reception. After hours: tell security, or contact CPS directly. You can also email reslife@uwc.ac.za.

RESLIFE

How do I join a peer facilitator programme?

Visit the ResLife Unit, Second Floor, ResLife Building, or email reslife@uwc.ac.za.

Where can I find my residence Development Officer?

Each Development Officer lives in their residence and has set times to meet students. Ask at your residence reception for their times.

Placement & Administration Unit Together, building a united, transformed & vibrant residence community Residential Services Administration consists of the Placement Section which is responsible for residence applications, subsequent residence placement of students and related administration which includes fee charges. The Business Administration unit manages holiday accommodation and provides administrative support to the rest of the department. Did you know that our placement & admin unit is responsible for this process shown below? Application —> administration —> selection —> placement —> re-admission USEFUL INFO FOR NEW RES APPLICANTS: Accommodation will only be offered to students who are registered for diplomas, degrees or postgraduate courses, on a full-time basis. A first-year applicant should complete the residence application section in the general application form (either hard copy or online) before the 31 October of the preceding year. The onus remains with the applicant to verify his/her accommodation application status prior to his/her arrival on Campus. Where and when available, Residential Services may reserve the rooms for first year students, during the weekend prior to the start of the university orientation program. Failure on the part of the student to arrive for participation in the official Orientation Program of the University will result in the forfeiture of the accommodation. Students residing outside a 60km radius will receive preference for accommodation and proof hereof may be required. University residence accommodation is only valid for 1 official academic year (excluding the winter and summer vacation), and the dates as prescribed in the official university calendar, part 1, are contained in the general information section under the section for academic terms. Students are required to apply on an annual basis to be readmitted to residences via the official readmission process. (University website) Students affected by academic work prescribed by various faculties outside of the official academic year mentioned in point 6 above will be required to apply for accommodation in a separate process viz, vacation accommodation. It is the responsibility of all applicants to ensure that accommodation has been secured prior to their arrival on campus. The University cannot be held responsible for students who arrive without the written confirmation of accommodation General Information: Re-Admission Policy: The student must be accepted by the Faculty to qualify for accommodation. A transfer student must complete the Residence application form online. The application must not reach the office later than the 31 October of the preceding year First time and previous UWC residence students Post Graduate Applications must complete the application process for residence in the general application form/ process of the university before the 31 October of the preceding year The room will only be reserved for a student for 72 hours for post graduate applicants from the time of the written offer of accommodation by RS. Failure by a student to occupy the room within the said time frame will result in forfeiture of the room. The student must communicate with the Placement Officer with valid reasons for a further extension. The extension granted will be at the discretion of the Director RS. Thereafter, the applicant will forfeit his/her offer of accommodation. University accommodation is only valid for 1 official academic year (excluding winter and summer vacations) and students are required to apply on an annual basis to be readmitted via the official readmission process (web-based application on the University website). A student will be allowed a maximum of one additional year for the current undergraduate course registration. e.g. a student who registers for LLB degree for five years will be allowed to apply for 5 years + 1 year annually (which will follow a special appeal process for consideration). A student expelled or suspended from residence will not be considered for accommodation in the following year. The student would need to reapply, with written motivation for reconsideration.

Place page 7 of Reslife Booklet 2015 onto site as jpeg here please. Student Housing & Operations Unit Residence operations is responsible for all operational aspects relating to residence buildings and services, which include but are not limited to maintenance issues, cleaning, security, pest control, and transport services, etc. The residences are grouped into clusters. Each cluster has a cluster coordinator who assumes responsibility for all operational aspects within the cluster. FACT: Our residences are named after different heroes & heroines of the freedom struggle. HOUSING SERVICES Residential Services has over 3,300 students across 13 residences The campus boasts 2 on-campus residences for new first year students Two residences are dedicated to postgraduate students All residences are furnished with essentials Residences have communal kitchens, lounges and recreational spaces The residences have WiFi & are DSTV connected The residences have 2 dining halls serving a variety of diverse diet menus Laundry facilities are available in all residences The residences have 24-hour security personnel & student card access points Shuttles are provided for off-campus residences There is daily cleaning of communal spaces CLUSTER 1 COORDINATOR CAS, CER, CHR, LIB Mrs. Zimkitha Mdekazi Tel: +27 (021) 959 2165 E-Mail: znjakwana@uwc.ac.za CLUSTER 2 COORDINATOR CWR, BFR, DISA Mr. Siseko Mtengenya Tel: +27 (021) 959 2670 E-Mail: smtengenya@uwc.ac.za CLUSTER 3 COORDINATOR RFR, EDS, HPR, GOV, CAL. KWB Mr. Stanley Christians Tel: +27 (021) 959 2673 E-Mail: schristians@uwc.ac.za Place page 9 of Reslife Booklet 2015 onto site as jpeg here please. Living & Learning The Living & Learning Office plays an integral part in the creation of living and learning communities at UWC residences. It entails programmed activities that seek to enhance students’ academic performance, whilst providing support to those who are challenged or merely wanting to improve their academics. It also aims to prepare students for the world of work within their career stream. Our academic support unit is there to support you, free of charge! Skills & resources exchange programme (SREP) Computer Literacy Supplementary English instruction Development officers from different faculties who act as professional mentors in the residence Living and learning communities Special Projects Supporting Urgent Needs The Special Projects Office forms parts of the ResLife division which aims to enhance the living experience of residents. This unit develops novel activities which intend to prepare students for life after they have graduated. Programmes in this unit are also aimed at equipping students to make healthy, informed, lifestyle choices and also seek to promote personal, social, intellectual and cultural development that respects diversity and creates a human rights context. Discussions with edutainment programmes within residences that focus on issues of diversity, psycho-social matters and wellness Awareness and behavioural change campaigns Train-the trainer programme, a reslife ambassadors programme (RLA) Consent is sexy! Need a Counsellor? The RS Department always aims to ensure that our services remain cognisant of the needs of our students in UWC’s residential communities. Identifying these needs ensured that the department became an internship site for final year Social Work students who become part of a psychosocial support team. The team is further comprised of a full time RS Social Worker and four Registered Counsellors that form part of the DO cohort and who also reside in residences. The Counsellors who reside in residences are able to offer support to students after hours in the absence of full time staff members. Food Security and the Holistic Student Experience Food ‘Insecurity’ is a very real challenge the world over. For university students, specifically those who come from impoverished backgrounds, food insecurity becomes a threat to academic success. While local research in the area of food insecurity and its impact on academic success is not optimal, authors of articles who draw the issue into relevant discussions agree that once application, registration and tuition fees have been paid, there are still a range of other financial challenges that exist for students, particularly students who come from Geographical and Socio-economic disadvantaged backgrounds. Some of these challenges include finding affordable accommodation in an unfamiliar city environment, financing meals and transport, and, having access to funds for necessary academic resources such as textbooks and other academic tools. Many students, even with the funds received through NSFAS concern themselves with financial challenges being experienced, often sending what funds they do receive home. Both existing local and international research further recommends that higher education as a sector must devise strategies to adequately address the gaps that exist both in existing knowledge and generating new knowledge around the problem and additionally, allow this to inform strategy in terms of interventions offered at various levels around the problem. While this may take some time, the university has grappled with the complexity of the issue and brain stormed ways in which the issue could be addressed at an institutional level. The RS Skills Resource and Exchange Programme (SREP) was established in 2008 to support financially disadvantaged students through their academic journeys so that they could go on to become holistically graduated, self-sufficient, civilly contributing members to their communities of origin and the wider society. The SREP model is framed within a Strengths-based perspective which “demands a different way of looking at individuals, families, and communities. All must be seen in the light of their capacities, talents, competencies, possibilities, visions, values, and hopes, however dashed and distorted these may have become through circumstance, oppression, and trauma. The strengths approach requires an accounting of what people know and what they can do, however inchoate that may sometimes seem. It requires composing a roster of resources existing within and around the individual, family, or community” (Saleebey, 1996). The SDS brand of “you are your future” is premised on the fact that each human being has innate strengths and a sense of resilience that is not always apparent and is at times masked by challenging circumstances that people find themselves in. The SREP through its processes, means to create opportunities which help the student re-organise his/her experience and tap into their sense of agency and innate strengths so that they may, in a productive partnership with programme stakeholders, become less alienated from their student experience and go on to re-integrate themselves into academic and social circles towards persistence in completing their academic programmes. The SREP sees students, by virtue of their application being successful, enter into a mutually beneficial partnership with the university as its benefactor - the student may receive necessary resources from the department and exchange his/her skills as part of a ‘fair’ exchange. The programme’s intentions are not to become a ‘feeding scheme’ but rather an additional opportunity where students can volunteer of their time in offices where additional administrative or logistical assistance is required. If you feel that you are experiencing challenges in this area, please see the Social Worker in the RS ResLife Unit for support. Students are supported through ethical practice where the student’s dignity and matters of confidentiality are of central importance.

STANDARDS FOR COMMUNITY LIVING IN RESIDENCES Give Respect. Get Respect. The Bill of Rights (Chapter One, South African Constitution) guarantees that our human rights be respected and that it is defendable in a court of law. A human rights context though, suggests that there are strong community ties that help to ensure that the rights of all will be respected and that tolerance is shown when minding the rights of others – community members decide to tolerate and respect and are not purely governed by law. The Bill of Rights also suggests that with each right, comes responsibility. The Bill of Human Rights echoes the spirit of Ubuntu– I am because we are and because we are, you are. We are people in the context of others.We can insist that others respect our rights, but we must also be tolerant of others’ rights. Tolerance in the SA Constitution may be described as: Showing respect towards others Using negotiation and mediation techniques when there is a problem between two or more people Being patient and a good listener with other people Understanding that everyone has a right to an opinion Rules for Community Living Alcohol Drinks, Drugs, Intoxicating Substances and Illegal Prescription Medication The university affirms and promotes community wide norms that support abstinence and encourage low risk life choices regarding alcohol, drugs, intoxicating substances, and prescription medication for non-medicinal purposes. It furthermore affirms and protects choices that don’t compromise positive living and learning experiences of the university’ community. No intoxicating substances in the university residences or at any official function, excursion or tour. It is strictly prohibited for any student to sell alcohol in his/her room or in the vicinity of the residences. Any residence and/or room may be inspected at any time. An inspection committee, as appointed by the Director: Residential and Catering Services may enter the residence at any time for inspection purposes. Visitors shall be the responsibility of the host resident and must comply with all the rules laid down concerning beverages and drugs. Alcohol beverages are not allowed in the residences except on the occasion of functions approved by the Rector. Instances of liquor or drug abuse or violation of the rules relating to the use of liquor, or instances of suspected drug abuse, shall be brought to the attention of the residence coordinators who will see to it that the matter is correctly dealt with and resolved by the house committee or any other way. (Extracted from: UWC, University Calendar 2011, Residence Rules, 4.11.4). Security staff is empowered to handle misbehaviour related to alcohol abuse, drugs, use of intoxicating substances and illegal prescription medication. No resident may use, trade, distribute, possess, plant or be under the influence of any illegal drug, intoxicating or habit-forming substances on the premises of the institution. Residence management and officials may inspect residence rooms at any given time. No alcohol, drugs, intoxicating substances, and/or illegal prescription medication shall be allowed in residences An Inspection Committee as appointed by the Director of Accommodation, Residence Life & Catering, may enter the residence at any time for inspection purposes. For more information download the Reslife Booklet here.

Upload pdf titled “RS Admission Policy Last Approval C2011”

Residential Services has, as a cause of its concern for pregnant students’ academic and social well-being, developed a policy that encompasses the broader institutional practices but also incorporates its own efforts at supporting students. WHERE TO START? YOUR CHECK POINTS? 1. That you have advised your Residence Coordinator or a university official of your pregnancy by at least the beginning of the 2nd trimester (12 weeks). 2. That you have consulted a medical doctor / service who is able to test for confirmation of pregnancy and who has assessed your health needs and sent this to your Residence Coordinators, or the preferred university official referred to in point 1. 3. The University of the Western Cape does NOT HAVE labour and delivery facilities or services. For purposes of the mother’s safety and the safety of her unborn foetus, the student must prepare adequately to leave the residences before but not later than the beginning of 8 months in her pregnancy (32 weeks). 4. In terms of personal and academic challenges, you have taken responsibility in accessing support to help you to deal with upcoming challenges, both in terms of becoming a mother and in terms of concluding the academic career successfully. N B You can still study but you need to ACCESS SUPPORT! (eg. CSSS, 2nd Floor, CHS Building). 5. If you have not prepared for the delivery of your baby and leave from your residence by your 8th month, you need to discuss this with the Director of Residences before this time. 6. That you have spoken with the relevant persons: your doctor, someone from counselling services, your faculty or departmental Head. 7. That you are reading relevant articles around your condition and in keeping with the university’s commitment to developing responsible citizens. 8. That you are responsibly investigating academic concerns and issues pertaining to residence accommodation and financial commitments? This is a sensitive time and, as such, we acknowledge that it may be difficult for you to trust and share your situation with relevant persons in the timeous fashion expected by the RCS policy. What have we done to protect you and relevant persons in this process? Our Policy states that: 1. A Cluster Coordinator must interact in a sensitive, supportive and professional manner when confirming pregnancy with a student. 2. The RC should advise a pregnant student or a student who suspects that she is pregnant, to consult with the Health Clinic on campus or a medical practitioner of her choice. 3. The RC should encourage the student to access and utilize personal and academic support, advice and guidance available to her from campus resources. 4. The RC should ensure that the student vacates her room in tandem with the other supports and provisions of this policy (see check point 3 or the full policy). 5. The RC should guide the student in applying for her refund for the period that she will not be in residence, provided that the student does not have outstanding fees. 6. The student should be referred to the relevant offices at the Central Office and Finance Department. Remember you not alone! Dial 0219593557/2896/3136 or gandipatin@uwc.ac.za / fakhan@uwc.ac.za for support!

Upload pdf titled “FINAL COUNCIL APPROVED SEXUAL VIOLENCE POLICY 280618 (1)”

Upload pdf titled “Co-curricular Record_Policy_approved C2013.05 _4_”

Important Contact List

Name	Portfolio	Email	Contact No:
Mr Mark Seale	Director: RS	mseale@uwc.ac.za	021 9592108 (Ms June Wanza)
Ms Neliswa Majola	Manager: Placement & Administration	nmajola@uwc.ac.za	021 959 2725
Ms Zimkhita Mdekazi	Manager: Student Housing	znjokwana@uwc.ac.za	021 959 3912
Ms. Gretna Andipatin	Manager: ResLife	gandipatin@uwc.ac.za	021 959 3557
Ms Bubbles Mzalazala	Cluster One Coordinator	bmzalazala@uwc.ac.za	021 959 2165
Ms Nuraan Hufkie	Placement Officer	Nhufkie@uwc.ac.za	021 9592569
Mr Trevor Harker	Systems Administrator	tharker@uwc.ac.za	021959 9267
Mr Trevor Fredericks	Cluster Coordinator: Cluster 1	trfredericks@uwc.ac.za	021 9592165
Mr Siseko Mntengenya	Cluster Coordinator :Cluster 2	smtengenya@uwc.ac.za	021 959 2670
Ms Janine Julies	Cluster Coordinator: Cluster 3	Jajulies@uwc.ac.za	021 9599268
Dr. Faeza Khan	Living Learning Coordinator	fakhan@uwc.ac.za	021 9593896
Ms Candice Stroud	Special Project Coordinator	clstroud@uwc.ac.za	021 9592469
Mr Sibusiso Njeza	Cultural Life & Community Engagement Coordinator	snjeza@uwc.ac.za	021 9592570
Mr Mavhungu Ramavhoya	Student Leadership Coordinator	mramavhoya@uwc.ac.za	021 959 3497
Ms Lerato Tseleli	Social Worker	Ltseleli@uwc.ac.za	021 9593557
ResLife Front Desk			0219593557

All placement inquiries to be sent to resservices1@uwc.ac.za or resservices2@uwc.ac.za For Any Student Housing and Services related Queries: uwcstudenthousing@gmail.com All counselling inquiries to be sent to reslifehelpline@uwc.ac.za All student leadership inquiries to be sent to osls@uwc.ac.za All co-curricular inquiries, academic support or residence based counselling to be sent to reslife@uwc.ac.za

UWC HIV/AIDS	021 9592247	meadams@uwc.ac.za
Centre for student support services (CSSS)	021 9592876	csss@uwc.ac.za
Gender Equity	021 9593488	mvanstaden@uwc.ac.za
Control Room	021 959 2239 (for emergencies)
SADAG	0800 222 333
Suicidal Emergencies	0800 567 567 (SADAG, 24/7, toll-free)

Q: Where do students report maintenance/transport issues? A: To the residence assistants at the respective residence reception during working hours, or the student assistance at the front desk after hours. If you are not able to obtain assistance, you may email your maintenance issue to rsstudenthousing@uwc.ac.za. Q: How do I join one of the RS peer facilitator programmes? A: You may make enquiries at the ResLife Unit on the Second Floor, ResLife Building or email your enquiry to reslife@uwc.ac.za Q: Who do I see/email/call if I have any queries around application for placement in UWC residences? A: You may take your query to the Placement and Admin Office on the First Floor, ResLife Building or you may direct all first-year queries to resservices1@uwc.ac.za and all senior queries to resservices2@uwc.ac.za. You may also call 021 959 2569 Q: What do I do if there is an incident at my residence? A: Students who wish to report incidents during the day may do so via the residence staff at specific residence receptions, or directly to the Cluster Coordinator or CPS. After hours incidents are reported to the security at the residences or directly to CPS. A student may also send a concern to the RS ResLife Unit via email: reslife@uwc.ac.za Q: Where can I find my residence Development Officer? A: Each Development Officer resides in respective residences and has different consultation times. Information about times Development Officers are available. Q: Where do I report after hours incidents? A: Report to the security on duty in your residence, they will contact the relevant stakeholders and assist as soon as possible.

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Welcome to Residential Services

Welcome from the Director

How is the Department of Residential Services Structured to Deliver on its Mandate?

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Placement & Administration Unit

About

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News & Announcements

Residences

Welcome to Residential Services

Welcome from the Director

How is the Department of Residential Services Structured to Deliver on its Mandate?

Departmental Vision, Mission, and Values

Departmental Vision

Departmental Mission

Departmental Values

2027 Residence Application

Placement and Administration

Placement & Administration Unit

Student Housing

ResLife

Placement Policy

Reproductive Health Policy

Sexual Violence Policy

Co-curricular Policy

Contact Us

Frequently Asked Questions

Admission &
Financial Aid

News &
Announcements